Privacy Policy
How we collect, use, and protect your information
Last updated: January 1, 2026
Note: This privacy policy is a template and should be reviewed by legal counsel before use. It is provided for informational purposes only and does not constitute legal advice.
1. Introduction
FullRecover, Inc. ("FullRecover," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grant expense recovery platform and related services.
By using FullRecover, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information in the following categories:
Account Information
- Name and contact information
- Organization name and details
- Login credentials
- Billing and payment information
Financial Data
- Expense and transaction data from connected systems
- Grant and funding source information
- Invoice and reimbursement records
- Vendor and payee information
Usage Data
- Log data (IP address, browser type, pages visited)
- Feature usage and interaction data
- Error reports and performance data
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your expense data and generate reports
- Send service-related communications
- Provide customer support
- Improve and develop our platform
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data at rest and in transit
- Role-based access controls
- Regular security assessments
- Employee security training
- Incident response procedures
For more details, see our Security page.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Third parties who help us operate our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data for a reasonable period to comply with legal obligations and resolve disputes. You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@fullrecover.com.
8. Cookies and Tracking
We use cookies and similar technologies to operate our platform and analyze usage. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
FullRecover, Inc.
Email: privacy@fullrecover.com